EVER LAVA — Support

Contact

Provided by HAXAI LAB LLC. Send questions, bug reports or feedback through the existing official contact form and include the name EVER LAVA.

Helpful information

Include your device model, OS and app version, what happened, the preceding actions and when it occurred. Hide names, contact information, notifications and other apps in screenshots. Do not send passwords, verification codes or payment information.

Launching and pausing

Pull a ready slime and release to launch it. The upper-right pause menu offers Resume, Settings, How to Play and Title Screen. A blob cannot be controlled while attached to the mother mass; it becomes controllable after separation.

Saved games and sound

Continue resumes your saved game. New Game asks before replacing an existing save. Sound can be turned off in Settings, where audio credits are also available.

Personal results are stored on this device: each finished play's identifier, score, maximum LAVA and finish date. Only verifiable legacy records are carried over; this is not a complete history of every past play. No date is invented for an old record without a saved play date. The 18-or-older self-declaration, terms version and acceptance, and ranking participation choice are also stored locally.

When ads are unavailable

After age and terms checks, the app reviews advertising data choices through UMP and, when needed, requests permission using Apple's standard ATT prompt. If tracking is allowed, ordinary ad requests follow your separate advertising data choices. If permission is denied, restricted by the OS, or not determined, the app requests limited ads. Tracking permission is not required to play. OS restrictions or settings may prevent the prompt from appearing; this is not treated as permission.

With Apple's permission and the applicable advertising data consent, Google's advertising services may use identifiers to link activity across other companies' apps and websites for relevant ads and advertising measurement. Publisher first-party ID remains disabled in every branch. UMP choices and Apple's ATT permission are separate; accepting the terms does not replace either. Apple permission can be reviewed in iOS/iPadOS Settings, and advertising data choices through the app's advertising privacy settings when required. Once an ATT choice is determined, the app does not ask the same question at every launch.

Play remains available without ads while setup is pending, consent verification fails or an ad is unavailable. Non-personalized advertising does not eliminate third-party processing. When required, Advertising Privacy Settings lets you review your choices.

Limited ads use Google's documented SDK limited-ads setting; a non-personalized flag alone is not treated as equivalent. Limited ads can still process IP addresses needed for delivery and, depending on Google's serving settings, cookies or local storage used solely to prevent fraud. This does not promise zero data collection or successful ad delivery. If UMP ad-request eligibility cannot be confirmed, connectivity fails, or no eligible ad is served, you can keep playing without ads.

Country and region rankings

The participation region is obtained automatically from the Region setting under Language & Region on your iPhone or iPad. No in-app country selection is required. This device setting is not proof of your current location or residence. The app does not infer a country from the display language, GPS, an address, the App Store country, or an external IP lookup. The setting is checked again when it changes and when the app returns to the foreground. If it is unavailable or unsupported, no regional result is submitted or redirected to another country or worldwide ranking. You can keep playing. The current regional leaderboard configuration covers Japan (JP) and the United States (US) only.

Publishing to Game Center is optional and separate from age confirmation, acceptance of the terms and advertising data choices. If you allow participation in the initial guidance or Settings, your highest score is submitted automatically when you improve your personal best. Lower scores are not submitted after every play. You can play and use local personal results without participating.

The score, an integer distinguishing the result and the regional leaderboard identifier are sent to Apple with your Game Center player association. Your nickname, avatar, score and rank may be public to all other Game Center users. The app does not request a separate name or address.

After game over, local personal results appear first; Next opens the regional leaderboard. Your regional rank refers to your personal best, not necessarily the score from this play. A prefetched comparison is provisional as of the start and is not guaranteed to be the latest confirmed rank. Missing ranks are not invented.

Results, region, player identifier and submission state are kept locally to prevent duplicate submissions or mixing regions and accounts. Migration or recovery of an existing high score first checks Apple's record and handles only eligible results; recovery is not guaranteed and uncertain submissions are not blindly repeated. A result stays bound to its region and account; changing the region does not automatically move past records elsewhere.

You can change participation in Settings. Withdrawal stops future submissions; it does not delete records already published by Apple. Deleting the app or changing the region does not necessarily remove Apple's records either. Worldwide rankings are not part of the initial release.

Data and third-party services

Deleting the app or changing country does not necessarily remove records held by Apple or Google. See this app’s privacy policy and the relevant service policies for further information.